The “Money Back Guarantee” will only be accepted whether the product(s) are FAULTY and/or the goods are in their original packaging, unopened and unused. Also send to us using a recorded delivery or any method that provides proof of return. This guarantee only extends to our chemical products listed on our website at the time of purchased.
COVID 19 Pandemic Special Notice
During this time, we are unable to offer the "Money Back Guarantee" as goods ordered from the infection control range any exchanges are subject to agreement. We would ask the buyer to fully research the products based upon the information provided on our website and by calling in person to satisfy themselves of the suitability and pricing at the time of purchase. This information and pricing can vary at short notice due to supply of raw materials and market prices fluctuations which are out of our control. Return of goods – in normal trading any returns of chemical products are subject to the normal trading terms and conditions – Returns Policy
Non-Chemical Product Sales
Items of equipment or Fogging Machines are deemed non-chemical products as special-order items. These items are not part of any of our guarantee or money back schemes. See our T&Cs
Excludes items, on-chemical products and Fogging Machines. Your statutory rights are not affected.
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